Privacy Policy

Last modified on: 01/04/2026

1. Introduction

Your privacy is important to us. In this Privacy Policy, we explain what personal data Windata (trading under the platform name MyMenu), located at Dynamicalaan 14, 2610 Antwerp, collects from you, how we use it, who we share it with, and how we protect it. We act in accordance with the General Data Protection Regulation (GDPR).

2. What data do we collect?

When you use our Platform, we collect the following data:

  • Contact and account data: Name, email address, phone number, and delivery address.
  • Order data: Information about the orders placed, order history, any specific dietary requirements/remarks, and the name of the chosen Restaurant.
  • Payment data: Information needed for the transaction (note: we do not store full credit card details; this is safely handled by our payment partners).
  • Technical data: IP address, browser type, device information, and interactions with our Platform.

3. Why do we collect this data?

We use your personal data for the following purposes:

  1. To process your order and forward it to the Restaurant.
  2. To keep you informed about the status of your order.
  3. To provide customer service.
  4. To process payments.
  5. For the technical operation and improvement of our Platform.

4. Who do we share your data with?

We never sell your data to third parties. To provide our service, we share your data (such as name, address, phone number, and order) exclusively with the specific Restaurant where you placed your order, so they can prepare and deliver the meal. In addition, we use external service providers (such as payment providers and hosting companies) who process your data strictly on our behalf and according to strict agreements.

5. Retention period

We do not store your personal data longer than necessary for the purposes for which it was collected or to comply with legal obligations (such as tax retention obligations).

6. Your Rights

Under the GDPR, you have several rights regarding your data:

  • Right to access your personal data.
  • Right to rectification (correction) of incorrect data.
  • Right to erasure ("right to be forgotten").
  • Right to restriction of processing.
  • Right to data portability.

To exercise these rights, or if you have any questions about our privacy policy, you can contact us via [email protected].